I have been taking my Mercedes here for a few years. I dropped in one time when I knew the repair was fairly straightforward but required special tools. The guys were very knowledgeable and while the prices are not a lot cheaper than the Mercedes dealership, they are lower. I have never felt like they were recommending work that did not have to be done. The shop is clean and there is a small waiting room if you need to wait for your car. I still take my car to the dealership for certain repairs but I always consider Pete's when making a service decision.