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5

I wouldn’t trust my classic MBZ to any shop other than Pete’s. Mostly all I need is maintenance, but what they do is always great. Thank you, Pete’s!

5

At Pete’s, I get much better service than I get at the Mercedes dealer. They do what is necessary and don’t try to sell me on all the expensive extras. I appreciate that.

5

I have been having my cars serviced here ever since I moved to San Francisco, around 10 years ago. It's so important to know & trust the people who are working on your car. As someone who keeps a car for a long time, a dependable shop where you can have a relationship with the staff is critical. Also important is being able to communicate with the person responsible for the work. Mario and the staff of skilled mechanics provide outstanding customer service time after time. I wouldn't hesitate to recommend 'Pete's' to anyone !

5

When my 1971 Mercedes 220D sprung a serious oil leak I called Pete’s, and Mario said, “bring it right over.” I had to have the car towed to the shop, but they did the work and it was ready the next day! The mechanics went through the car and pointed out other things that need attention, such as my tires (which I knew needed to be replaced). I’ve never had such a speedy recovery!

5

Always dependable, reliable, excellent service and turnaround. Experienced, courteous staff. An affordable alternative to the dealer for MBZ or BMW, in or out of warranty.

5

I have had all of my cars serviced at Pete's for years and have never had a problem. My experiences have always been positive. All work was done properly and in a timely manner. Mario, Kevin, Ray et al. are always polite and honest. My next car will be a Mercedes too as I trust Pete's.

5

Pete’s has serviced two of our Mercedes. Mario, the service writer is smart, listens to you, and is more than fair with pricing. He anticipates what needs to be done and is always right on with his analysis. I would recommend Pete's 100 times over for taking care of your car.

4

I've taken my benz here for service 3-4 times and left happy every time. Their prices are fair for San Francisco and I never feel like they're pulling my leg, they've also never insisted that I have any work done but were honest about the cars needs and condition. Recently I took my car in for B-Service, they did job gave me their recommendations on what they found and I was comfortable with that - they even showed me what to look for to help me gauge when these problems were becoming more urgent. They gave my car a passing grade of a B. Prior to this they put a front license plate on for me - I bit the bullet after to many tickets! turns out the mount isn't painted - meaning must be sent out - I didn't really want to wait - so they came up with an alternative - spray painting it! I was hesitant at first but once they assured they wouldn't put it on if it looked retarded I said go for it - so they did and looks great and it saved me $$$. I really like these guys - I'll be taking my car back for any service/mechanical problems as long as I own a benz.

5

Pete's is a godsend for BMW owners in San Francisco. I find their prices are lots cheaper than the dealer. And they always include alternatives (wait, ignore it, take it to ..., don't get the Factory Authorized windshield, etc.) All of that saves a lot more cash. What makes this place less like a neighborhood garage and more like a luxury car dealer's service department is the service manager, Mario. He is just like the service advisor at a dealer, except more straightforward, more knowledgeable and more helpful with alternatives and suggestions. Highly recommended!

5

I've been taking my Mercedes here ever since it went out of warranty and I had to start paying for repairs out of pocket (which thankfully have been few and far between). Pete's is a good, solid establishment, they do good work and I have never felt like they were trying to talk me into something I didn't need. The garage is always full of other vehicles so I'm sure other people feel the same way. I know my car will be taken care of when I drop it off here.

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