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5

Pete's is a godsend for BMW owners in San Francisco. I find their prices are lots cheaper than the dealer. And they always include alternatives (wait, ignore it, take it to ..., don't get the Factory Authorized windshield, etc.) All of that saves a lot more cash. What makes this place less like a neighborhood garage and more like a luxury car dealer's service department is the service manager, Mario. He is just like the service advisor at a dealer, except more straightforward, more knowledgeable and more helpful with alternatives and suggestions. Highly recommended!

5

I've been taking my Mercedes here ever since it went out of warranty and I had to start paying for repairs out of pocket (which thankfully have been few and far between). Pete's is a good, solid establishment, they do good work and I have never felt like they were trying to talk me into something I didn't need. The garage is always full of other vehicles so I'm sure other people feel the same way. I know my car will be taken care of when I drop it off here.

5

Last week I had a flat tire outside of Pete's and as I began to change my tire their service manager walked outside and volunteered to change my tire (no charge). As I had a young child crying in the back seat...I gladly accepted. They quickly had me back on the road and I really appreciated their helpfulness. I will definitely consider bringing my BMW back for servicing.

5

I have been taking my Mercedes here for a few years. I dropped in one time when I knew the repair was fairly straightforward but required special tools. The guys were very knowledgeable and while the prices are not a lot cheaper than the Mercedes dealership, they are lower. I have never felt like they were recommending work that did not have to be done. The shop is clean and there is a small waiting room if you need to wait for your car. I still take my car to the dealership for certain repairs but I always consider Pete's when making a service decision.

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